Genevieve Reign

Reign & Rise Consulting

Fractional COO & Operations Consultant · Remote

2025 — Present

Run full sales cycles from prospecting through close, then lead discovery sessions to learn each client's tech stack, workflows, labor allocation, scheduling, and pain points before building anything.
Audit operational gaps and design system architecture tailored to each client's industry, including industrial manufacturing, digital agencies, and aerospace, so the solution fits their business, not a template.
Built ClickUp workspaces, automations, and dashboards from the ground up, walking leadership through each configuration before go-live.
Built agentic AI workflows across ClickUp and connected business systems to automate task routing, reporting, and knowledge retrieval, replacing manual management work that didn't need a human.
Connected VS Code, Cursor, Claude, and various LLMs with CRMs, ActiveCampaign, GoHighLevel, and Zapier to manage lead routing and follow-up from Facebook ad funnels.
Run UAT with every client to confirm operational readiness before handoff, then train their teams and provide ongoing support post-launch.

Allied Cloud Solutions

Director of Operations · Remote

2020 — 2025

Migrated 45 active, year-long Oracle NetSuite implementations from Freedcamp to ClickUp without losing a beat. Coordinated cross-functional teams, managed the change rollout, and got the full company adopted on the new system.
Project managed escalations across 30 concurrent NetSuite implementations, triaging technical issues, negotiating scope changes, and keeping client relationships intact through every phase of delivery.
Stood up LinkedIn Recruiter and Recruitee ATS, built out the hiring workflow, and brought in candidates who moved into Project Manager and Director roles.
Ran HR as a department of one: built a three-stage interview process, rewrote the employee handbook, and led annual reviews and professional development.
Owned weekly leadership meeting cadences with the CEO and Director team, providing program-level oversight across 30 active enterprise projects on portfolio health, risks, and resource needs.
Tracked development workloads, billable hours, utilization rates, and six-figure accounts receivable per project to give leadership the numbers they needed for forecasting and resourcing decisions.
Led cross-functional coordination between clients, NetSuite Account Managers, and internal delivery teams from kickoff through post-go-live support.
Built a centralized ClickUp ticketing system that unified client communications, dev requests, and internal workflows, reducing missed handoffs and duplicate work across teams.
Evaluated 10 AI meeting tools, chose Fireflies.ai, and rolled it out company-wide, cutting meeting documentation time by around 50%.

Bedrock Financial Services

Marketing Project Coordinator · Phoenix, AZ

2018 — 2020

Ran marketing operations across seven company brands, covering advisor acquisition, digital campaigns, customer communications, and brand management.
Managed the full marketing tech stack across Zoho CRM, Monday.com, ActiveCampaign, Mailchimp, Zapier, Livestorm, WordPress, and Cloudflare, handling lead gen, automation, and advisor distribution.
Maintained customer and prospect databases in the thousands, managing segmentation, routing, and data quality across multiple platforms from lead through advisor handoff.
Project managed the migration of all seven brands from Asana to Monday.com and coordinated external designers, developers, and contractors through Upwork and Fiverr.
Joined product development reviews with an offshore engineering team, providing user feedback, testing input, and onboarding guidance for an internal SaaS product.

Verde Construction

Project Coordinator · Phoenix, AZ

Feb 2018 — Sep 2018

Pulled permits, assembled bid packages, submitted regulatory filings, and kept project documentation current for active commercial construction projects.
Managed project setup in Sage Contractor and tracked daily crew schedules and site progress in Fieldlens through job completion.
Reviewed site plans, material takeoffs, and trade documentation through startup and closeout.

All Trades Restoration Services

Office Manager · Boston, MA, Dallas, TX, St. Louis, MO

2015 — 2017

Opened and ran operational offices in Boston, Dallas, and St. Louis to support multi-state storm restoration campaigns during peak recovery periods.
Project managed more than 600 residential projects over six months in Acculynx, scheduling subcontractors, tracking material deliveries, managing inspections, and keeping field crews on schedule across roofing, siding, windows, and exteriors.
Handled insurance claim paperwork, mortgage company requirements, and AR follow-up across homeowners, adjusters, suppliers, and subcontractors.
Generated $5M+ in revenue per location across three markets.

Reign & Rise Consulting

Allied Cloud Solutions

Bedrock Financial Services

Verde Construction

All Trades Restoration Services

Tool & System proficiency.

AI & Automation

Project Management & Operations

Marketing & Sales

HR & Talent Acquisition

Web & Development

Payments & Financial Tools

Administration & Productivity

California State University, Northridge

Career Highlights